FinTech
By Tod Cordill
William Mills, CEO of the William Mills Agency, interviewed Craig McLaughlin, CEO of Finalytics.ai, at Finovate Fall last month. The two gentlemen discussed how AI and Big Data can be used to humanize digital channels.
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Insights
By Michael Carter
Community banks and credit unions may not be as frightened as they should be about the gap between what consumers expect and what they get when banking digitally. In The Financial Brand (TFB) article…
By Michael Carter
A few years ago, an article in The Financial Brand highlighted the need for bankers to begin to think and act like retailers. The article What Bankers Can Learn From The Retail Industry is now very…
By Tod Cordill
In a previous blog post, we discussed three challenges and insights that credit unions are up against this budget planning cycle. This time, there is good news – four opportunities and actionable…