As we close out 2021, we looked at which of our Insight posts had the most views and were pleased about what we found. Here is a quick countdown:
In November, our Co-Founder and Chief Data Officer, Mark Ryan, wrote an entry that detailed “a step-by-step process for launching a new online product application (OAO/LOS) using the MeridianLink API to improve onsite conversions.”
In July, our Co-Founder and CEO, Craig McLaughlin, explained the need for community banks and credit unions to personalize digital experiences and how journey orchestration platforms, like Finalytics.ai, can help them achieve that.
One of our news summaries from June, quoted BAI’s Debbie Bianucci,
“a digital-first approach optimizes the channels consumers use in a different way. For the branch, it’s incorporating digital banking into the delivery model that consumers want to see.”
Our press release by Michael Carter, introduces our 2021 CU Digital Experience report.
A February article by our Chief Strategy Officer, Alex Jimenez, covers the most surprising insights that we have gathered from hundreds of interviews with credit union members throughout the country.
Happy New Year!