How Digital Can Be Harnessed to Revolutionize Member Service

The co-founders of Finalytics.ai, Craig McLaughlin, CEO, and Mark Ryan, Chief Analytics Officer, were interviewed for The CU2.0 Podcast. They answer the question, “how do you deliver first rate member service through digital channels?”

They also cover “why so many big data projects fizzled into failure at credit unions a decade ago” and “why ai – artificial intelligence – is the engine that is reshaping financial services.”

You can listen to the podcast here.